We're here to help you get the most out of hourblock. Whether you need assistance with setup, troubleshooting, or have questions about features, our support team is ready to assist you.
Before reaching out, check our documentation and FAQ sections below - you might find a quick answer to your question. For urgent issues or technical problems, our support team is available to help.
Need help? Our support team is here to assist you. You can reach us through the following channels:
Mailing Address
hourblock SupportMonday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Closed
For urgent matters outside business hours, please email us and we'll respond as soon as possible.
After signing up, you'll be guided through a quick setup process. You can connect your email accounts, set up your calendar, and configure your workspace preferences. Check our documentation section for detailed setup guides.
Yes! hourblock integrates with popular services including Gmail, Google Calendar, and other productivity tools. Visit your account settings to see all available integrations and connect them.
You can manage your subscription, update payment methods, and view billing history in your account settings under the Billing section. Changes take effect immediately.
Click the "Forgot Password" link on the login page. You'll receive an email with instructions to reset your password. If you don't receive the email, check your spam folder or contact support.
Absolutely. We use industry-standard encryption to protect your data both in transit and at rest. We never share your data with third parties without your explicit consent. For more details, see our Privacy Policy.
Explore our comprehensive documentation to learn how to use hourblock effectively:
Documentation is regularly updated with new features and improvements. Check back often for the latest information.
Having issues? Try these common solutions:
If these solutions don't resolve your issue, please contact our support team with details about the problem you're experiencing.
Update your profile, change password, manage team members, and configure account settings from your account dashboard. All changes are saved automatically.
View your current plan, update payment methods, download invoices, and manage your subscription from the Billing section. You can upgrade, downgrade, or cancel your subscription at any time.
You can export your data at any time from your account settings. To delete your account, contact support and we'll process your request within 30 days.
For technical issues, bugs, or feature problems, please contact our technical support team:
Our technical team will investigate and respond with a solution or workaround as soon as possible.
Have an idea for a new feature or improvement? We'd love to hear from you! Send your feature requests to our support team, and we'll review them for future updates.
When submitting a feature request, please include: